Most Popular Questions
We essentially need a video of before and opening of the product. Please contact our Customer Service at +91 7678124306 (Monday – Saturday, 10 AM to 7 PM) or mail us
Yes you can. Contact our Customer Service at +91 7678124306 (Monday – Saturday 10 AM to 7 PM)
Any defective product will be eligible for a return. If provided the video of before and during opening, the moment you receive the order, please inform our Customer Service at +91 7678124306 (Monday – Saturday 10 AM to 7 PM) or mail us at sianshbysunita@gmail.com. For further details click on the Returns section on this page or go to our Return Policy.
Siansh.co.in offers multiple ways to make payments for your order. We accept all major Credit/Debit Cards and Net Banking transactions. All your Debit/Credit information remains confidential. We also offer CBD/COD or Cash before Delivery as a special service to our valued guests.
Shipping Charges for All Orders below Rs.5000 will be Rs. 350 | Shipping Charges for Orders above Rs.5000 and Below Rs.20000 will be Rs. 500 | Shipping Charges for Orders above Rs.20000 will be Rs. 750
* Handling Charges Applicable on Furniture, Lighting & Wall Mirrors.
Siansh.co.in offers two methods of shipping. Normal Delivery by surface transport which takes up to 7-10 business days.
For most of our products the following shipping times apply:
Normal Delivery: For all prepaid orders made through an online payment method, you will receive your order packet within 7 – 10 business days from the date of order confirmation, depending on the location of the delivery. These products will be shipped by surface courier.
However for all orders made through the CBD service, the above shipping timelines will apply only once the payment is received from customer’s end.
All items are carefully packaged at our warehouse to avoid any form of damage. We ensure the fragile items are packed safely with high quality bubble sheets to secure the package, to ensure that you receive your order in safe and secure condition.
If upon delivery of the product, you discover that the product packaging has been opened or is damaged, please do not accept the package and immediately notify our Customer Service at 08287263306 (Monday – Saturday 10 AM to 7 PM). We will offer a replacement, depending on video shared your preference and product availability.
You can track your order by signing in to ‘My Account’. Once on the page, click on to ‘Order History’, then by clicking on ‘Tracking Code’, you can get the complete transit detail of your order. For further assistance, please contact our Customer Service at +91 7678124306 (Monday – Saturday 10 AM to 7 PM) or mail at sianshbysunita@gmail.com.
You can reach our Customer Service at +91 7678124306 from 10 Am to 7 PM – Monday to Saturday or alternatively email us at sianshbysunita@gmail.com
Please contact our Customer Service at +91 7678124306 (Monday – Saturday 10 AM to 7 PM) or mail us at sianshbysunita@gmail.com, if you have received a wrong or a damaged product to initiate the return process. Please note that the return/exchange will be done as per the availability of the product.
Store Credits are the fastest way of refund, they are a form of money with no expiry date and no limitations on their usage and they are usually processed within 24 hours. All other refunds (except for cash payments) will be issued through the same transaction method used in the original purchase. For example, if you used a credit card as your payment method, the purchase amount will be issued to your credit card.Refunds for CBD payments will be issued either through an account payee cheque in the customer’s name (as given in ‘billing name’ at time of purchase), or store credits.